Design, configure, and develop ServiceNow ITOM solutions aligned with business requirements.
Implement and support:
CMDB
Discovery
Service Mapping
Event Management
Cloud Discovery
Operational VisibilityDevelop and customize ServiceNow applications using platform best practices.
Configure MID Servers and troubleshoot Discovery-related issues.
Build and maintain integrations using:
REST APIs
SOAP APIs
IntegrationHub
Web ServicesDevelop Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, and Flow Designer workflows.
Support CMDB governance initiatives and improve data quality.
Create custom reports, dashboards, and performance analytics where required.
Collaborate with architects and business analysts during solution design and implementation.
Perform unit testing, peer code reviews, and deployment support activities.
Troubleshoot platform, integration, and ITOM-related issues.
Document technical designs and development standards.
Responsibilities
Design, configure, and develop ServiceNow ITOM solutions aligned with business requirements.
Implement and support:
CMDB
Discovery
Service Mapping
Event Management
Cloud Discovery
Operational VisibilityDevelop and customize ServiceNow applications using platform best practices.
Configure MID Servers and troubleshoot Discovery-related issues.
Build and maintain integrations using:
REST APIs
SOAP APIs
IntegrationHub
Web ServicesDevelop Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, and Flow Designer workflows.
Support CMDB governance initiatives and improve data quality.
Create custom reports, dashboards, and performance analytics where required.
Collaborate with architects and business analysts during solution design and implementation.
Perform unit testing, peer code reviews, and deployment support activities.
Troubleshoot platform, integration, and ITOM-related issues.
Document technical designs and development standards.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Primary Skill Secondary Skill Nice to have
AI Engineer Python, LangFuse , FastAPI, Azure Open AI, Microsoft Foundry, Microsoft Agent Framework, Azure Functions, Fast MCP, Azure Application Insights
RAG, Prompt Engineering, Containerization / Docker, LLM Evaluation & Testing Azure Web App, AKS, Snowflake
Responsibilities
Role Primary Skill Secondary Skill Nice to have
AI Engineer Python, LangFuse , FastAPI, Azure Open AI, Microsoft Foundry, Microsoft Agent Framework, Azure Functions, Fast MCP, Azure Application Insights
RAG, Prompt Engineering, Containerization / Docker, LLM Evaluation & Testing Azure Web App, AKS, Snowflake
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Candidate must have:
1. Hands on experience with IBM Z/OS, JCL, JES2, ISPF, SDSF.
2. Demonstrated working experience with the Windows and UNIX operating environment.
3. Excellent working knowledge of enterprise level Workload automation application, preferable CA-ESP.
4. Extensive knowledge of data flow, mainframe/client server systems, problem analysis, and systems tuning
5. Resourcefulness in multi-tasking, anticipating needs, developing creative solutions, and researching/synthesizing information to resolve problems with moderate supervision.
6. The capacity to acquire complex technical concepts through training and self-study
7. Excellent interpersonal and communication skills
8. Significant prior experience performing workload Automation (Batch Job Scheduling).
Candidate should have:
1. Working knowledge of CA ESP (formerly from Cybermation)
1. Working knowledge of CA Encore
2. Working knowledge of CA ESP System Agent
Desirable
2. Working knowledge of CA OPS/MVS
3. Working knowledge of REXX programming
Responsibilities
Candidate must have:
1. Hands on experience with IBM Z/OS, JCL, JES2, ISPF, SDSF.
2. Demonstrated working experience with the Windows and UNIX operating environment.
3. Excellent working knowledge of enterprise level Workload automation application, preferable CA-ESP.
4. Extensive knowledge of data flow, mainframe/client server systems, problem analysis, and systems tuning
5. Resourcefulness in multi-tasking, anticipating needs, developing creative solutions, and researching/synthesizing information to resolve problems with moderate supervision.
6. The capacity to acquire complex technical concepts through training and self-study
7. Excellent interpersonal and communication skills
8. Significant prior experience performing workload Automation (Batch Job Scheduling).
Candidate should have:
1. Working knowledge of CA ESP (formerly from Cybermation)
1. Working knowledge of CA Encore
2. Working knowledge of CA ESP System Agent
Desirable
2. Working knowledge of CA OPS/MVS
3. Working knowledge of REXX programming
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Ensure stability, performance and reliability of business-critical applications by monitoring systems, troubleshooting technical incidents and managing 24/7 support.
Key Responsibilities
• Administer and maintain the RSA Archer platform (User Access, Roles, Permissions)
• Expertise on troubleshoot and provide root cause for Archer issues.
• Manage system configurations, access control, access control, and security settings.
• Monitor and troubleshoot the Data feeds and Data Publication job related issues.
• Support system upgrades, patches, and enhancements to improve Archer functionality.
• Provide on-call support for Archer issues outside of regular business hours as needed
• Document and maintain knowledge base articles for troubleshooting and resolution of common Archer issues
• Create and maintain runbooks, SOPs, and supporting audit readiness, knowledge transfer, and consistent Archer operations
• Manage ServiceNow (SNOW) incidents, service requests, and change request, ensuring SLA adherence, accurate documentation, and stakeholder communication
• Expertise on DR activity and certificate life cycle management
Required Skills & Qualifications
• Strong experience with RSA Archer platform administration.
Knowledge of:
• Access Control & Role Management
• Data feeds and Web Services
• Calculations and Data Driven Events
• Good to have knowledge on windows servers
• Basic SQL knowledge
• Good written communication skills for ticket updates and documentation
• Understanding of Active Directory
• Experience working in shift-based or high-volume support environments.
Responsibilities
Ensure stability, performance and reliability of business-critical applications by monitoring systems, troubleshooting technical incidents and managing 24/7 support.
Key Responsibilities
• Administer and maintain the RSA Archer platform (User Access, Roles, Permissions)
• Expertise on troubleshoot and provide root cause for Archer issues.
• Manage system configurations, access control, access control, and security settings.
• Monitor and troubleshoot the Data feeds and Data Publication job related issues.
• Support system upgrades, patches, and enhancements to improve Archer functionality.
• Provide on-call support for Archer issues outside of regular business hours as needed
• Document and maintain knowledge base articles for troubleshooting and resolution of common Archer issues
• Create and maintain runbooks, SOPs, and supporting audit readiness, knowledge transfer, and consistent Archer operations
• Manage ServiceNow (SNOW) incidents, service requests, and change request, ensuring SLA adherence, accurate documentation, and stakeholder communication
• Expertise on DR activity and certificate life cycle management
Required Skills & Qualifications
• Strong experience with RSA Archer platform administration.
Knowledge of:
• Access Control & Role Management
• Data feeds and Web Services
• Calculations and Data Driven Events
• Good to have knowledge on windows servers
• Basic SQL knowledge
• Good written communication skills for ticket updates and documentation
• Understanding of Active Directory
• Experience working in shift-based or high-volume support environments.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Minimum 5 years of experience building Workday integrations and delivering technology solutions.
• Strong experience with:
o Workday Studio
o Enterprise Interface Builder (EIB)
o Document Transformation (DT)
o Workday APIs
o Workday Report Writer and Calculated Fields
o Workday Connectors
• Proficiency in programming languages and technologies such as XSLT, XML, REST, and SOAP web services.
• Solid understanding of Workday integration architecture and data transformation concepts.
• Effective communication skills with the ability to collaborate across technical and non-technical teams.
Responsibilities
Minimum 5 years of experience building Workday integrations and delivering technology solutions.
• Strong experience with:
o Workday Studio
o Enterprise Interface Builder (EIB)
o Document Transformation (DT)
o Workday APIs
o Workday Report Writer and Calculated Fields
o Workday Connectors
• Proficiency in programming languages and technologies such as XSLT, XML, REST, and SOAP web services.
• Solid understanding of Workday integration architecture and data transformation concepts.
• Effective communication skills with the ability to collaborate across technical and non-technical teams.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
This is what we’re looking for –
• Excellent communication, articulation skills & executive presence.
• 8 months to 3 years of US Talent Acquisition or US Interview coordination experience.
• 400 RPH
• Base Location – Hyderabad.
• Shift Timings – 6pm to 3am ( evening shift ). The candidates will get a cab at 3am.
• Workdays – 5-day work week, 40 hours, Monday to Friday.
Points to be noted while sourcing - US TA experience, with candidates who already understand the US market and stakeholder management & Excellent communication.
Responsibilities
This is what we’re looking for –
• Excellent communication, articulation skills & executive presence.
• 8 months to 3 years of US Talent Acquisition or US Interview coordination experience.
• 400 RPH
• Base Location – Hyderabad.
• Shift Timings – 6pm to 3am ( evening shift ). The candidates will get a cab at 3am.
• Workdays – 5-day work week, 40 hours, Monday to Friday.
Points to be noted while sourcing - US TA experience, with candidates who already understand the US market and stakeholder management & Excellent communication.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :US BRC (US Business Recruiting Coordinators)
