Role Descriptions: this is night shift process.Position Remote Desktop Support EngineerExperience 4 YearsLocation RemoteJob SummaryWe are seeking an experienced Remote Desktop Support Engineer with a minimum of 4 years of hands-on experience of providing end-user technical support. The ideal candidate will be responsible for troubleshooting and resolving end-user issues across enterprise applications| Windows environments| and mobile devices. The candidate should be technically strong| proactive| and possess excellent problem-solving skills.Key ResponsibilitiesProvide remote technical support to end users for enterprise applications and business-critical systems.Troubleshoot and resolve issues related to Windows OS (Windows 1011)| Microsoft Office| Outlook| Teams| Zoom and other enterprise tools.Support mobile devices (iOS| iPad) including configuration| email setup| application issues| and device troubleshooting.Diagnose and resolve hardware and software issues for laptops| desktops| and peripheral devices.Assist users with VPN connectivity| network access| printer issues| and remote access tools.Handle account-related issues access-related requests.Document incidents| service requests| and resolutions in the ticketing system.Assign| prioritize| and manage tickets using ticketing tools such as Fresh Service.Understand user issues effectively and provide Level 1 (L1) technical assistance with accurate troubleshooting and timely resolution.Escalate complex issues to L2L3 teams with proper analysis and documentation.Ensure adherence to SLAs and provide timely updates to users.Required Skills QualificationsMinimum 4 years of experience in Desktop Support IT Helpdesk Remote Support role.Strong troubleshooting skills in Windows OS environments.Experience supporting enterprise applications (Microsoft 365 Outlook| Teams| Zoom| Box etc.).Knowledge of basic networking concepts.Hands-on experience using ticketing systems to log| assign| prioritize| and track incidents and service requests.Experience with remote support tools such as TeamViewer.Good understanding of mobile device support (iOSiPad).Strong analytical and problem-solving skills.Excellent communication and customer service skills.Ability to handle multiple tickets and prioritize effectively.Preferred SkillsExperience with Microsoft 365 Apps such as Outlook and Teams.Knowledge of ITIL processes and ticketing tools (Fresh Service).Basic understanding of security best practices.Key CompetenciesStrong problem-solving abilityCustomer-focused approachAbility to work independently in a remote environmentGood documentation skillsTeam collaboration and coordination skills
Essential Skills: this is night shift process.Position Remote Desktop Support EngineerExperience 4 YearsLocation RemoteJob SummaryWe are seeking an experienced Remote Desktop Support Engineer with a minimum of 4 years of hands-on experience of providing end-user technical support. The ideal candidate will be responsible for troubleshooting and resolving end-user issues across enterprise applications| Windows environments| and mobile devices. The candidate should be technically strong| proactive| and possess excellent problem-solving skills.Key ResponsibilitiesProvide remote technical support to end users for enterprise applications and business-critical systems.Troubleshoot and resolve issues related to Windows OS (Windows 1011)| Microsoft Office| Outlook| Teams| Zoom and other enterprise tools.Support mobile devices (iOS| iPad) including configuration| email setup| application issues| and device troubleshooting.Diagnose and resolve hardware and software issues for laptops| desktops| and peripheral devices.Assist users with VPN connectivity| network access| printer issues| and remote access tools.Handle account-related issues access-related requests.Document incidents| service requests| and resolutions in the ticketing system.Assign| prioritize| and manage tickets using ticketing tools such as Fresh Service.Unde
~KOLKATA~PUNE~MUMBAI~CHENNAI~HYDERABAD~BANGALORE~NOIDA~
Responsibilities
Role Descriptions: this is night shift process.Position Remote Desktop Support EngineerExperience 4 YearsLocation RemoteJob SummaryWe are seeking an experienced Remote Desktop Support Engineer with a minimum of 4 years of hands-on experience of providing end-user technical support. The ideal candidate will be responsible for troubleshooting and resolving end-user issues across enterprise applications| Windows environments| and mobile devices. The candidate should be technically strong| proactive| and possess excellent problem-solving skills.Key ResponsibilitiesProvide remote technical support to end users for enterprise applications and business-critical systems.Troubleshoot and resolve issues related to Windows OS (Windows 1011)| Microsoft Office| Outlook| Teams| Zoom and other enterprise tools.Support mobile devices (iOS| iPad) including configuration| email setup| application issues| and device troubleshooting.Diagnose and resolve hardware and software issues for laptops| desktops| and peripheral devices.Assist users with VPN connectivity| network access| printer issues| and remote access tools.Handle account-related issues access-related requests.Document incidents| service requests| and resolutions in the ticketing system.Assign| prioritize| and manage tickets using ticketing tools such as Fresh Service.Understand user issues effectively and provide Level 1 (L1) technical assistance with accurate troubleshooting and timely resolution.Escalate complex issues to L2L3 teams with proper analysis and documentation.Ensure adherence to SLAs and provide timely updates to users.Required Skills QualificationsMinimum 4 years of experience in Desktop Support IT Helpdesk Remote Support role.Strong troubleshooting skills in Windows OS environments.Experience supporting enterprise applications (Microsoft 365 Outlook| Teams| Zoom| Box etc.).Knowledge of basic networking concepts.Hands-on experience using ticketing systems to log| assign| prioritize| and track incidents and service requests.Experience with remote support tools such as TeamViewer.Good understanding of mobile device support (iOSiPad).Strong analytical and problem-solving skills.Excellent communication and customer service skills.Ability to handle multiple tickets and prioritize effectively.Preferred SkillsExperience with Microsoft 365 Apps such as Outlook and Teams.Knowledge of ITIL processes and ticketing tools (Fresh Service).Basic understanding of security best practices.Key CompetenciesStrong problem-solving abilityCustomer-focused approachAbility to work independently in a remote environmentGood documentation skillsTeam collaboration and coordination skills
Essential Skills: this is night shift process.Position Remote Desktop Support EngineerExperience 4 YearsLocation RemoteJob SummaryWe are seeking an experienced Remote Desktop Support Engineer with a minimum of 4 years of hands-on experience of providing end-user technical support. The ideal candidate will be responsible for troubleshooting and resolving end-user issues across enterprise applications| Windows environments| and mobile devices. The candidate should be technically strong| proactive| and possess excellent problem-solving skills.Key ResponsibilitiesProvide remote technical support to end users for enterprise applications and business-critical systems.Troubleshoot and resolve issues related to Windows OS (Windows 1011)| Microsoft Office| Outlook| Teams| Zoom and other enterprise tools.Support mobile devices (iOS| iPad) including configuration| email setup| application issues| and device troubleshooting.Diagnose and resolve hardware and software issues for laptops| desktops| and peripheral devices.Assist users with VPN connectivity| network access| printer issues| and remote access tools.Handle account-related issues access-related requests.Document incidents| service requests| and resolutions in the ticketing system.Assign| prioritize| and manage tickets using ticketing tools such as Fresh Service.Unde
~KOLKATA~PUNE~MUMBAI~CHENNAI~HYDERABAD~BANGALORE~NOIDA~
Salary : Rs. 40,000.0 - Rs. 75,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working closely with team members to ensure that the software meets specific business requirements. Utilizing contemporary development frameworks and agile methodologies, the engineer focuses on delivering scalable and efficient solutions that align with project goals. Collaboration and continuous enhancement of software components are key aspects of the daily workflow, ensuring that the end product is robust and adaptable to evolving business needs. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather and analyze requirements for custom software development.- Assist in the documentation and maintenance of software components to ensure clarity and ease of future enhancements.- Support junior team members by sharing knowledge and providing guidance on best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot.- Strong understanding of Java programming and object-oriented design principles.- Experience with RESTful API development and integration.- Familiarity with database management and query optimization techniques.- Knowledge of version control systems and continuous integration processes.- Ability to write clean, maintainable, and well-documented code. Additional Information: - The candidate should have minimum 3 years of experience in Spring Boot.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Responsibilities
As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working closely with team members to ensure that the software meets specific business requirements. Utilizing contemporary development frameworks and agile methodologies, the engineer focuses on delivering scalable and efficient solutions that align with project goals. Collaboration and continuous enhancement of software components are key aspects of the daily workflow, ensuring that the end product is robust and adaptable to evolving business needs. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather and analyze requirements for custom software development.- Assist in the documentation and maintenance of software components to ensure clarity and ease of future enhancements.- Support junior team members by sharing knowledge and providing guidance on best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot.- Strong understanding of Java programming and object-oriented design principles.- Experience with RESTful API development and integration.- Familiarity with database management and query optimization techniques.- Knowledge of version control systems and continuous integration processes.- Ability to write clean, maintainable, and well-documented code. Additional Information: - The candidate should have minimum 3 years of experience in Spring Boot.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Solution Architect, a typical day involves interpreting and transforming client needs into unique and actionable solutions by leveraging deep expertise in specific technologies and platforms. The role requires close collaboration with sales and delivery teams to craft solutions that not only meet client expectations but also strengthen the overall business proposition. This position demands continuous engagement with various stakeholders to ensure that the proposed solutions are practical, competitive, and aligned with client goals, fostering innovation and value creation throughout the project lifecycle. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the design and implementation of complex solutions ensuring alignment with client requirements and organizational standards.- Facilitate communication between technical teams and business stakeholders to ensure clarity and shared understanding of project objectives.- Mentor junior team members by providing guidance and support to enhance their skills and professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow, ServiceNow IT Service Management.- Good To Have Skills: Experience with ServiceNow ITOM Event Management.- Strong expertise in designing and deploying ServiceNow solutions tailored to diverse business needs.- Ability to analyze complex technical challenges and develop innovative, scalable solutions.- Experience in integrating ServiceNow with other enterprise systems and platforms.- Familiarity with IT service management processes and best practices to optimize service delivery. Additional Information: - The candidate should have minimum 7.5 years of experience in ServiceNow.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Responsibilities
As a Solution Architect, a typical day involves interpreting and transforming client needs into unique and actionable solutions by leveraging deep expertise in specific technologies and platforms. The role requires close collaboration with sales and delivery teams to craft solutions that not only meet client expectations but also strengthen the overall business proposition. This position demands continuous engagement with various stakeholders to ensure that the proposed solutions are practical, competitive, and aligned with client goals, fostering innovation and value creation throughout the project lifecycle. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the design and implementation of complex solutions ensuring alignment with client requirements and organizational standards.- Facilitate communication between technical teams and business stakeholders to ensure clarity and shared understanding of project objectives.- Mentor junior team members by providing guidance and support to enhance their skills and professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow, ServiceNow IT Service Management.- Good To Have Skills: Experience with ServiceNow ITOM Event Management.- Strong expertise in designing and deploying ServiceNow solutions tailored to diverse business needs.- Ability to analyze complex technical challenges and develop innovative, scalable solutions.- Experience in integrating ServiceNow with other enterprise systems and platforms.- Familiarity with IT service management processes and best practices to optimize service delivery. Additional Information: - The candidate should have minimum 7.5 years of experience in ServiceNow.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Salary : Rs. 30,00,000.0 - Rs. 32,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Forgerock Identity Management Role Descriptions: 8 - 10 years of experience in ITHands on experience in Apex| Batch classes| Future classesWork with Visualforce| LWC| AuraMore knowledge on SOQL| SOSL| Flows| DML| Custom setting| Custom MetadataHands on experience in flowsFamiliar with Integration and deploymentMust hold PD1 certificationRoles and responsibilities of salesforce developers involve attending retrospectives Meeting with project managers to determine CRM needs. Developing customized solutions within the Salesforce platform Designing| coding| and implementing Salesforce applications. Creating timelines and development goals. Testing the stability and functionality of the application. Troubleshooting and fixing bugs is the role of a salesforce developer. Writing documents and providing technical training for Salesforce Staff. Maintaining the security and integrity of the application software.Communication Interpersonal Skills Competence to collaborate and work smoothly with other task forcesclients with equal ease and confidence.Analytical Skills Detailed analysis of customer requirements and to be able to convert that into appropriate design and code.Problem Solving Skills Ability to manage and monitor bugserrors and find relevant solutions quickly.Project Management To some extent| developers must have basic project management skills to execute their portions on time and gel well with each other.
Essential Skills: 8 - 10 years of experience in ITHands on experience in Apex| Batch classes| Future classesWork with Visualforce| LWC| AuraMore knowledge on SOQL| SOSL| Flows| DML| Custom setting| Custom MetadataHands on experience in flowsFamiliar with Integration and deploymentMust hold PD1 certificationRoles and responsibilities of salesforce developers involve attending retrospectives Meeting with project managers to determine CRM needs. Developing customized solutions within the Salesforce platform Designing| coding| and implementing Salesforce applications. Creating timelines and development goals. Testing the stability and functionality of the application. Troubleshooting and fixing bugs is the role of a salesforce developer. Writing documents and providing technical training for Salesforce Staff. Maintaining the security and integrity of the application software.Communication Interpersonal Skills Competence to collaborate and work smoothly with other task forcesclients with equal ease and confidence.Analytical Skills Detailed analysis of customer requirements and to be able to convert that into appropriate design and code.Problem Solving Skills Ability to manage and monitor bugserrors and find relevant solutions quickly.Project Management To some extent| developers must have basic project management skills to execute their portions on time and gel well with each other.
Desirable Skills:
Keyword:
Skills: Salesforce~Digital : Salesforce Development and Technical Design
Experience Required: 8-10
Responsibilities
Forgerock Identity Management Role Descriptions: 8 - 10 years of experience in ITHands on experience in Apex| Batch classes| Future classesWork with Visualforce| LWC| AuraMore knowledge on SOQL| SOSL| Flows| DML| Custom setting| Custom MetadataHands on experience in flowsFamiliar with Integration and deploymentMust hold PD1 certificationRoles and responsibilities of salesforce developers involve attending retrospectives Meeting with project managers to determine CRM needs. Developing customized solutions within the Salesforce platform Designing| coding| and implementing Salesforce applications. Creating timelines and development goals. Testing the stability and functionality of the application. Troubleshooting and fixing bugs is the role of a salesforce developer. Writing documents and providing technical training for Salesforce Staff. Maintaining the security and integrity of the application software.Communication Interpersonal Skills Competence to collaborate and work smoothly with other task forcesclients with equal ease and confidence.Analytical Skills Detailed analysis of customer requirements and to be able to convert that into appropriate design and code.Problem Solving Skills Ability to manage and monitor bugserrors and find relevant solutions quickly.Project Management To some extent| developers must have basic project management skills to execute their portions on time and gel well with each other.
Essential Skills: 8 - 10 years of experience in ITHands on experience in Apex| Batch classes| Future classesWork with Visualforce| LWC| AuraMore knowledge on SOQL| SOSL| Flows| DML| Custom setting| Custom MetadataHands on experience in flowsFamiliar with Integration and deploymentMust hold PD1 certificationRoles and responsibilities of salesforce developers involve attending retrospectives Meeting with project managers to determine CRM needs. Developing customized solutions within the Salesforce platform Designing| coding| and implementing Salesforce applications. Creating timelines and development goals. Testing the stability and functionality of the application. Troubleshooting and fixing bugs is the role of a salesforce developer. Writing documents and providing technical training for Salesforce Staff. Maintaining the security and integrity of the application software.Communication Interpersonal Skills Competence to collaborate and work smoothly with other task forcesclients with equal ease and confidence.Analytical Skills Detailed analysis of customer requirements and to be able to convert that into appropriate design and code.Problem Solving Skills Ability to manage and monitor bugserrors and find relevant solutions quickly.Project Management To some extent| developers must have basic project management skills to execute their portions on time and gel well with each other.
Desirable Skills:
Keyword:
Skills: Salesforce~Digital : Salesforce Development and Technical Design
Experience Required: 8-10
Salary : Rs. 90,000.0 - Rs. 1,65,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Lead with 8 year of exp, with good understanding of testing processes STLC along with expertise in Python, Selenium, Java, Cypress, along with Gen AI. Should have experience working in Agile projects.
Responsibilities
Lead with 8 year of exp, with good understanding of testing processes STLC along with expertise in Python, Selenium, Java, Cypress, along with Gen AI. Should have experience working in Agile projects.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Location-~BANGALORE~HYDERABAD~NOIDA~
Role Descriptions: Ensure high availability and reliability of operation of Aruba NAC services.Provide user and device access support through authentication and authorization policies.Deliver efficient issue resolution via Level 1 and Level 2 support tiers.Assist in maintaining secure onboarding for employees| guests| IoT| and headless devices.Coordinate with internal teams and vendors for advanced issue resolution (Tier 3 escalation).Supported EnvironmentsoAruba NAC Policy Manager (virtual or hardware appliances)oNAC Guest| Onboard| OnGuard modulesoAruba Mobility Controllers and Access Points (for context integration)oWired switches (Aruba| Cisco| or other 802.1X-capable)oExternal Identity Sources (e.g.| Active Directory| LDAP| Azure AD| etc.)oEndpoint profiling| posture assessments| and enforcement policiesProvide front-line support for basic issues and user requests.Monitor NAC system availability (via dashboards or SNMP traps)Respond to service tickets related tooAuthentication failuresoGuest portal access issuesoBasic onboarding problemsoPosture check failuresCreate and follow documented SOPs tooUnlock user MAC addressesoReset endpoint attributes (e.g.| posture states| roles)oReview of the health status of NAC nodesoNotify Level 2-3 team of persistent or complex issuesoTroubleshoot RADIUS authentication failures using Access Tracker and Event VieweroReview logs and logs for posture| profiling| and authorization issuesoModify enforcement and role mapping policies (under change control)oManage MAC Caching| Static Host Lists| and Endpoint databaseoPerform system health checks and apply minor configuration changesoAssist in integration troubleshooting with external sources (AD| MDM| Cert Authorities)oCoordinate upgrades and patching under guidance from Tier 3vendoroMaintain documentation of policies| certificates| and integrationsoCreate problem records and knowledge base articles for recurring issues
Essential Skills: The Network Engineer Aruba is responsible for designing| configuring| implementing| and maintaining Aruba wired and wireless network infrastructure. The role focuses on ensuring a secure| high performance| and highly available network environment across enterprise locations.
Desirable Skills: Networking / SD Van / Cisco FTD
Keyword: ~Networking / SD Van / Cisco FTD~
Skills: CNS_Network Security_Cisco
Experience Required: 8-10
Responsibilities
Location-~BANGALORE~HYDERABAD~NOIDA~
Role Descriptions: Ensure high availability and reliability of operation of Aruba NAC services.Provide user and device access support through authentication and authorization policies.Deliver efficient issue resolution via Level 1 and Level 2 support tiers.Assist in maintaining secure onboarding for employees| guests| IoT| and headless devices.Coordinate with internal teams and vendors for advanced issue resolution (Tier 3 escalation).Supported EnvironmentsoAruba NAC Policy Manager (virtual or hardware appliances)oNAC Guest| Onboard| OnGuard modulesoAruba Mobility Controllers and Access Points (for context integration)oWired switches (Aruba| Cisco| or other 802.1X-capable)oExternal Identity Sources (e.g.| Active Directory| LDAP| Azure AD| etc.)oEndpoint profiling| posture assessments| and enforcement policiesProvide front-line support for basic issues and user requests.Monitor NAC system availability (via dashboards or SNMP traps)Respond to service tickets related tooAuthentication failuresoGuest portal access issuesoBasic onboarding problemsoPosture check failuresCreate and follow documented SOPs tooUnlock user MAC addressesoReset endpoint attributes (e.g.| posture states| roles)oReview of the health status of NAC nodesoNotify Level 2-3 team of persistent or complex issuesoTroubleshoot RADIUS authentication failures using Access Tracker and Event VieweroReview logs and logs for posture| profiling| and authorization issuesoModify enforcement and role mapping policies (under change control)oManage MAC Caching| Static Host Lists| and Endpoint databaseoPerform system health checks and apply minor configuration changesoAssist in integration troubleshooting with external sources (AD| MDM| Cert Authorities)oCoordinate upgrades and patching under guidance from Tier 3vendoroMaintain documentation of policies| certificates| and integrationsoCreate problem records and knowledge base articles for recurring issues
Essential Skills: The Network Engineer Aruba is responsible for designing| configuring| implementing| and maintaining Aruba wired and wireless network infrastructure. The role focuses on ensuring a secure| high performance| and highly available network environment across enterprise locations.
Desirable Skills: Networking / SD Van / Cisco FTD
Keyword: ~Networking / SD Van / Cisco FTD~
Skills: CNS_Network Security_Cisco
Experience Required: 8-10
Salary : Rs. 50,000.0 - Rs. 1,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
