Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve processes.
Document and track incidents and resolutions to maintain accurate records.
Stay updated on the latest technologies and best practices to enhance service efficiency.
Engage in continuous learning and development to advance your skills and contribute to team success."
Responsibilities
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve processes.
Document and track incidents and resolutions to maintain accurate records.
Stay updated on the latest technologies and best practices to enhance service efficiency.
Engage in continuous learning and development to advance your skills and contribute to team success."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
9 HDC3B Summary: As a Custom Software Engineer, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project requirements are met, overseeing the development process, and providing guidance to team members. You will engage in problem-solving activities, ensuring that the applications meet quality standards and align with client expectations. Additionally, you will participate in meetings to discuss project progress and address any challenges that arise, fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team skills and capabilities.- Monitor project timelines and deliverables to ensure adherence to deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Selenium.- Good To Have Skills: Experience with Java Enterprise Edition, API Testing.- Strong understanding of test automation frameworks and methodologies.- Experience in developing and executing test cases and test scripts.- Familiarity with continuous integration and continuous deployment practices. Additional Information: - The candidate should have minimum 5 years of experience in Selenium.- This position is based at our Hyderabad office.- A 15 years full time education is required.- Need to work on Shift B(12:30pm till 10:00pm)
Responsibilities
9 HDC3B Summary: As a Custom Software Engineer, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project requirements are met, overseeing the development process, and providing guidance to team members. You will engage in problem-solving activities, ensuring that the applications meet quality standards and align with client expectations. Additionally, you will participate in meetings to discuss project progress and address any challenges that arise, fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team skills and capabilities.- Monitor project timelines and deliverables to ensure adherence to deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Selenium.- Good To Have Skills: Experience with Java Enterprise Edition, API Testing.- Strong understanding of test automation frameworks and methodologies.- Experience in developing and executing test cases and test scripts.- Familiarity with continuous integration and continuous deployment practices. Additional Information: - The candidate should have minimum 5 years of experience in Selenium.- This position is based at our Hyderabad office.- A 15 years full time education is required.- Need to work on Shift B(12:30pm till 10:00pm)
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Functional Tester- 2 positions:-
Location- PAN India.
JD:-
Functional Tester – Pricing & Contracting Transformation
Role Overview
Responsible for validating end to end business functionality across pricing models, contracting transformation initiatives, and commercial operations platforms, ensuring accurate pricing, compliance, and seamless process adoption during transformation programs.
Key Responsibilities
• Validate pricing logic, margin calculations (OM%), and discounting rules across systems.
• Perform functional testing for contracting and lifecycle transformation scenarios.
• Test end to end workflows covering demand creation, pricing approval, contractor onboarding, billing, and revenue recognition.
• Translate business requirements into detailed test scenarios, test cases, and traceability matrices.
• Execute system, integration, regression, and UAT support testing for pricing and contractor modules.
• Validate integration touchpoints with Finance, HR, Procurement, Vendor Management, and Billing systems.
• Identify defects, assess business impact, and work with IT and business teams for resolution.
• Support transformation releases, data migrations, and change requests with strong business validation.
• Ensure compliance with rate cards, commercial governance, and audit requirements.
Required Skills & Experience
• Strong experience in functional testing for pricing, commercial ops, or workforce management systems.
• Solid understanding of pricing constructs (rate cards, markups, margins, cost models).
• Ability to work with BRDs, FRDs, user stories, and acceptance criteria.
• Exposure to UAT coordination, defect management tools, and test documentation.
• Strong stakeholder communication and cross functional collaboration skills.
Nice to Have
• Experience in large-scale transformation programs (pricing, operating model).
• Exposure to life sciences, consulting, or professional services commercial models.
• Knowledge of tools like Planisware, SAP, Coupa, Fieldglass, VMS, or custom pricing platforms.
Responsibilities
Functional Tester- 2 positions:-
Location- PAN India.
JD:-
Functional Tester – Pricing & Contracting Transformation
Role Overview
Responsible for validating end to end business functionality across pricing models, contracting transformation initiatives, and commercial operations platforms, ensuring accurate pricing, compliance, and seamless process adoption during transformation programs.
Key Responsibilities
• Validate pricing logic, margin calculations (OM%), and discounting rules across systems.
• Perform functional testing for contracting and lifecycle transformation scenarios.
• Test end to end workflows covering demand creation, pricing approval, contractor onboarding, billing, and revenue recognition.
• Translate business requirements into detailed test scenarios, test cases, and traceability matrices.
• Execute system, integration, regression, and UAT support testing for pricing and contractor modules.
• Validate integration touchpoints with Finance, HR, Procurement, Vendor Management, and Billing systems.
• Identify defects, assess business impact, and work with IT and business teams for resolution.
• Support transformation releases, data migrations, and change requests with strong business validation.
• Ensure compliance with rate cards, commercial governance, and audit requirements.
Required Skills & Experience
• Strong experience in functional testing for pricing, commercial ops, or workforce management systems.
• Solid understanding of pricing constructs (rate cards, markups, margins, cost models).
• Ability to work with BRDs, FRDs, user stories, and acceptance criteria.
• Exposure to UAT coordination, defect management tools, and test documentation.
• Strong stakeholder communication and cross functional collaboration skills.
Nice to Have
• Experience in large-scale transformation programs (pricing, operating model).
• Exposure to life sciences, consulting, or professional services commercial models.
• Knowledge of tools like Planisware, SAP, Coupa, Fieldglass, VMS, or custom pricing platforms.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
second preference --- Hyderabad/Chennai/Kolkata/Pune -
Rates : Flexible Based on Relevant Experience and Current CTC.
Can go 20k - 50k+ beyond the beeline rates given for candidates matching 80% of the JD and Technically strong depending.
Role Overview:
We are seeking an experienced Data Modeler with 5+ years of expertise in designing and maintaining enterprise data models. The role involves working closely with business, data engineering, and analytics teams to create logical and physical data models that support reporting, analytics, and operational systems.
Key Responsibilities
• Design and develop Logical and Physical data models for enterprise data platforms
• Create and maintain EDM to support standardized data architecture across multiple systems
• Work on STTM and prepare detailed documents for data integration and transformation processes.
• Collaborate with business stakeholders, DA and DE teams to gather requirements and translate them into scalable data model
• Perform impact analysis and model enhancements based on evolving business requirements and schema changes
• Ensure data models align with enterprise data standards and governance guidelines
• Maintain comprehensive data model documentation ,data dictionaries and metadata
Responsibilities
second preference --- Hyderabad/Chennai/Kolkata/Pune -
Rates : Flexible Based on Relevant Experience and Current CTC.
Can go 20k - 50k+ beyond the beeline rates given for candidates matching 80% of the JD and Technically strong depending.
Role Overview:
We are seeking an experienced Data Modeler with 5+ years of expertise in designing and maintaining enterprise data models. The role involves working closely with business, data engineering, and analytics teams to create logical and physical data models that support reporting, analytics, and operational systems.
Key Responsibilities
• Design and develop Logical and Physical data models for enterprise data platforms
• Create and maintain EDM to support standardized data architecture across multiple systems
• Work on STTM and prepare detailed documents for data integration and transformation processes.
• Collaborate with business stakeholders, DA and DE teams to gather requirements and translate them into scalable data model
• Perform impact analysis and model enhancements based on evolving business requirements and schema changes
• Ensure data models align with enterprise data standards and governance guidelines
• Maintain comprehensive data model documentation ,data dictionaries and metadata
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
