: ServiceNow
Role Descriptions:
Essential Skills: 1. Integration Ingestion ArchitectureSetup Configuration Design| configure| and maintain bidirectional integrations between third-party monitoring tools (e.g.| SolarWinds| Dynatrace| Datadog| Nagios) and ServiceNow using Connectors| Listeners| and PushPull methods.Troubleshooting proactively monitor integration health troubleshoot failures in API calls| MID Server communications| and payload parsing to ensure a continuous flow of event data.Data Normalization Write and maintain scripts (JavaScriptRegex) to normalize raw event data into standard ServiceNow formats.2. Event Processing Rules EngineRule Logic Create and optimize Event Rules to bind incoming events to Configuration Items (CIs) in the CMDB and transform event fields.Filtering Build robust Ignore Rules and filters to discard non-actionable noise or maintenance-window alerts at the source.Enrichment Develop Event Enrichment rules to automatically populate alerts with critical context (e.g.| server location| owner| business criticality) to aid rapid triage.3. Alert Management IntelligenceAlert Grouping Configure Alert Correlation Rules and utilize ServiceNow AIML (Operational Intelligence) to group related alerts into a single Primary Alert| significantly reducing alert fatigue.Impact Analysis Configure Impact Calculation rules to visualize how infrastructure alerts affect Business Services on the Service Map.Lifecycle Management Manage the end-to-end process flow from the receipt of an event rightarrow creation of an alert rightarrow creation of an Incident.4. Automation RemediationPlaybooks Design and implement Flow Designer flows and Integration Hub playbooks to trigger automated remediation actions (e.g.| restarting services| clearing disk space) based on specific alert criteria.Incident Auto-Creation Define precise triggering conditions for converting Alerts into Incidents| ensuring tickets are only created for actionable issues and routed to the correct assignment group automatically.5. Governance OptimizationDashboarding Create ITOM dashboards to visualize Event Noise Reduction ratios| Mean Time to Resolve (MTTR)| and Automate-to-Manual ratios.Continuous Improvement Regularly review unmapped events and unassigned alerts to refine rules and policies.
Responsibilities
: ServiceNow
Role Descriptions:
Essential Skills: 1. Integration Ingestion ArchitectureSetup Configuration Design| configure| and maintain bidirectional integrations between third-party monitoring tools (e.g.| SolarWinds| Dynatrace| Datadog| Nagios) and ServiceNow using Connectors| Listeners| and PushPull methods.Troubleshooting proactively monitor integration health troubleshoot failures in API calls| MID Server communications| and payload parsing to ensure a continuous flow of event data.Data Normalization Write and maintain scripts (JavaScriptRegex) to normalize raw event data into standard ServiceNow formats.2. Event Processing Rules EngineRule Logic Create and optimize Event Rules to bind incoming events to Configuration Items (CIs) in the CMDB and transform event fields.Filtering Build robust Ignore Rules and filters to discard non-actionable noise or maintenance-window alerts at the source.Enrichment Develop Event Enrichment rules to automatically populate alerts with critical context (e.g.| server location| owner| business criticality) to aid rapid triage.3. Alert Management IntelligenceAlert Grouping Configure Alert Correlation Rules and utilize ServiceNow AIML (Operational Intelligence) to group related alerts into a single Primary Alert| significantly reducing alert fatigue.Impact Analysis Configure Impact Calculation rules to visualize how infrastructure alerts affect Business Services on the Service Map.Lifecycle Management Manage the end-to-end process flow from the receipt of an event rightarrow creation of an alert rightarrow creation of an Incident.4. Automation RemediationPlaybooks Design and implement Flow Designer flows and Integration Hub playbooks to trigger automated remediation actions (e.g.| restarting services| clearing disk space) based on specific alert criteria.Incident Auto-Creation Define precise triggering conditions for converting Alerts into Incidents| ensuring tickets are only created for actionable issues and routed to the correct assignment group automatically.5. Governance OptimizationDashboarding Create ITOM dashboards to visualize Event Noise Reduction ratios| Mean Time to Resolve (MTTR)| and Automate-to-Manual ratios.Continuous Improvement Regularly review unmapped events and unassigned alerts to refine rules and policies.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Microsoft Azure
Role Descriptions: Hands-on experience in Azure APIM development and integration. Strong expertise in Azure Event Hub| Service Bus| and Function Apps.Proficiency in TerraformSolid understanding of Git workflows and GitHub Actions for automation.Experience with FTPSFTP protocols and secure file transfer.Familiarity with API testing tools like Postman.Good understanding of integration patterns and best practices in cloud environments
Essential Skills: Hands-on experience in Azure APIM development and integration.Strong expertise in Azure Event Hub| Service Bus| and Function Apps.Proficiency in TerraformSolid understanding of Git workflows and GitHub Actions for automation.Experience with FTPSFTP protocols and secure file transfer.Familiarity with API testing tools like Postman.Good understanding of integration patterns and best practices in cloud environments
Responsibilities
Microsoft Azure
Role Descriptions: Hands-on experience in Azure APIM development and integration. Strong expertise in Azure Event Hub| Service Bus| and Function Apps.Proficiency in TerraformSolid understanding of Git workflows and GitHub Actions for automation.Experience with FTPSFTP protocols and secure file transfer.Familiarity with API testing tools like Postman.Good understanding of integration patterns and best practices in cloud environments
Essential Skills: Hands-on experience in Azure APIM development and integration.Strong expertise in Azure Event Hub| Service Bus| and Function Apps.Proficiency in TerraformSolid understanding of Git workflows and GitHub Actions for automation.Experience with FTPSFTP protocols and secure file transfer.Familiarity with API testing tools like Postman.Good understanding of integration patterns and best practices in cloud environments
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We have the below JD’s for HC to be addressed asap. Pls work on these roles and share profiles at the earliest.
Pls note- these roles are very urgent and need immediate attention. The below role 1 should be addressed immediately and we need profiles by today EOD.
Location- PAN India for both roles.
1. BA PO with SQL exp. & Healthcare Payer knowledge. Exp- 8 to 10 years (NO specific JD for this) [Anthem Account]
3 positions for this role- PAN India.
2. Product Manager for Optum account (JD Attached). We need to start lining up candidates for this role. Candidates needs to join starting June end.
Responsibilities
We have the below JD’s for HC to be addressed asap. Pls work on these roles and share profiles at the earliest.
Pls note- these roles are very urgent and need immediate attention. The below role 1 should be addressed immediately and we need profiles by today EOD.
Location- PAN India for both roles.
1. BA PO with SQL exp. & Healthcare Payer knowledge. Exp- 8 to 10 years (NO specific JD for this) [Anthem Account]
3 positions for this role- PAN India.
2. Product Manager for Optum account (JD Attached). We need to start lining up candidates for this role. Candidates needs to join starting June end.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
At least 4+ experience in the banking or finance industry.
Knowledge of Swift payments and being able to decode all Message Types (MT and MX) is required.
Knowledge of Payments processing and Payments Investigation’s case handling is essential (3+ years).
Proven track record of strong focus towards high levels of Quality and Customer Service
Strong Relationship building skills as requires coordination with onshore/offshore teams in day-to-day activities.
Excellent verbal and written communication skills
Experience in making quick, high-quality decisions on complex issues
Ability to conduct logical investigations
Good understanding of banking or financial operations and systems
Ability to work with concepts and with minimal assistance
Ability to work equally well independently and within a team
Excellent time management skills
Experience working on discrete, time sensitive projects
Proficient in Microsoft Excel, Word, and PowerPoint
Responsibilities
At least 4+ experience in the banking or finance industry.
Knowledge of Swift payments and being able to decode all Message Types (MT and MX) is required.
Knowledge of Payments processing and Payments Investigation’s case handling is essential (3+ years).
Proven track record of strong focus towards high levels of Quality and Customer Service
Strong Relationship building skills as requires coordination with onshore/offshore teams in day-to-day activities.
Excellent verbal and written communication skills
Experience in making quick, high-quality decisions on complex issues
Ability to conduct logical investigations
Good understanding of banking or financial operations and systems
Ability to work with concepts and with minimal assistance
Ability to work equally well independently and within a team
Excellent time management skills
Experience working on discrete, time sensitive projects
Proficient in Microsoft Excel, Word, and PowerPoint
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Skill Sets
At least 4+ experience in the banking or finance industry.
Knowledge of Swift payments and being able to decode all Message Types (MT and MX) is required.
Knowledge of Payments processing and Payments Investigation’s case handling is essential (3+ years).
Proven track record of strong focus towards high levels of Quality and Customer Service
Strong Relationship building skills as requires coordination with onshore/offshore teams in day-to-day activities.
Excellent verbal and written communication skills
Experience in making quick, high-quality decisions on complex issues
Ability to conduct logical investigations
Good understanding of banking or financial operations and systems
Ability to work with concepts and with minimal assistance
Ability to work equally well independently and within a team
Excellent time management skills
Experience working on discrete, time sensitive projects
Proficient in Microsoft Excel, Word, and PowerPoint
Job Description:
Responsible for contacting external banks through SWIFT correspondence messages as and when required.
Independently investigate and identify root cause for an enquiry.
Independently review Nostro accounts & ensure all outstanding debits & credits are cleared as per timelines.
Responsible for following up with external banks for details, confirmation and recall of funds.
Review and verify Correspondence & Payment adjustments in accordance with the currency cut-off.
Acquire and update knowledge on procedures and products.
Responsible for ensuring each call / work is completed in accordance with established procedures and standards and right quality.
Support achievement of team objectives End to end ownership of all activities
Skills: Commercial Banking~Trade Finance
Responsibilities
Skill Sets
At least 4+ experience in the banking or finance industry.
Knowledge of Swift payments and being able to decode all Message Types (MT and MX) is required.
Knowledge of Payments processing and Payments Investigation’s case handling is essential (3+ years).
Proven track record of strong focus towards high levels of Quality and Customer Service
Strong Relationship building skills as requires coordination with onshore/offshore teams in day-to-day activities.
Excellent verbal and written communication skills
Experience in making quick, high-quality decisions on complex issues
Ability to conduct logical investigations
Good understanding of banking or financial operations and systems
Ability to work with concepts and with minimal assistance
Ability to work equally well independently and within a team
Excellent time management skills
Experience working on discrete, time sensitive projects
Proficient in Microsoft Excel, Word, and PowerPoint
Job Description:
Responsible for contacting external banks through SWIFT correspondence messages as and when required.
Independently investigate and identify root cause for an enquiry.
Independently review Nostro accounts & ensure all outstanding debits & credits are cleared as per timelines.
Responsible for following up with external banks for details, confirmation and recall of funds.
Review and verify Correspondence & Payment adjustments in accordance with the currency cut-off.
Acquire and update knowledge on procedures and products.
Responsible for ensuring each call / work is completed in accordance with established procedures and standards and right quality.
Support achievement of team objectives End to end ownership of all activities
Skills: Commercial Banking~Trade Finance
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
