We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Hyderabad Ops - Shared. The client is Cross Client, a company that provides diverse and comprehensive services across multiple industries.Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, investigation, and restoration to ensure smooth operations. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required. Develop a clear understanding of IT production systems to effectively respond to service disruptions. Execute assigned tasks with attention to detail and maintain high-quality standards in service delivery. Collaborate with team members to identify recurring issues and contribute to continuous improvement efforts. Communicate effectively with stakeholders to provide timely updates on incident status and resolution progress. Follow established processes and procedures to ensure consistent and reliable IT service management.
Responsibilities
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Hyderabad Ops - Shared. The client is Cross Client, a company that provides diverse and comprehensive services across multiple industries.Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, investigation, and restoration to ensure smooth operations. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Microsoft Windows Desktop Management is required. Develop a clear understanding of IT production systems to effectively respond to service disruptions. Execute assigned tasks with attention to detail and maintain high-quality standards in service delivery. Collaborate with team members to identify recurring issues and contribute to continuous improvement efforts. Communicate effectively with stakeholders to provide timely updates on incident status and resolution progress. Follow established processes and procedures to ensure consistent and reliable IT service management.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve collaborating with cross-functional teams to design, code, and enhance various components across systems or applications. You will utilize modern frameworks and agile methodologies to ensure the delivery of scalable and high-performing solutions, while also participating in code reviews and testing to maintain quality standards. Your role will require you to stay updated with industry trends and best practices to continuously improve the software development process. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather requirements and translate them into technical specifications.- Participate in code reviews to ensure adherence to best practices and coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Strong understanding of software development life cycle methodologies.- Experience with modern programming languages and frameworks.- Ability to troubleshoot and resolve software issues effectively.- Familiarity with database management and integration techniques. Additional Information: - The candidate should have minimum 3 years of experience in ServiceNow.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve collaborating with cross-functional teams to design, code, and enhance various components across systems or applications. You will utilize modern frameworks and agile methodologies to ensure the delivery of scalable and high-performing solutions, while also participating in code reviews and testing to maintain quality standards. Your role will require you to stay updated with industry trends and best practices to continuously improve the software development process. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather requirements and translate them into technical specifications.- Participate in code reviews to ensure adherence to best practices and coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Strong understanding of software development life cycle methodologies.- Experience with modern programming languages and frameworks.- Ability to troubleshoot and resolve software issues effectively.- Familiarity with database management and integration techniques. Additional Information: - The candidate should have minimum 3 years of experience in ServiceNow.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 2,17,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
GenAI and AI Engineering
• Hands-on experience with Azure OpenAI, embeddings, prompt engineering, and RAG.
• Experience with AI agents, orchestration frameworks, and grounding techniques.
• Experience in model inference, evaluation, and optimization.
Azure Cloud & Integration
• Strong experience with Azure Functions, Logic Apps, App Services, AI Search, Storage, Key
Vault, Event Grid.
• API development experience (REST, Webhooks, OData).
• Understanding of cloud security, identity, and access management.
Programming & Development
• Strong coding skills in Python and/or TypeScript/JavaScript.
• Experience with backend services, microservices, and API design.
• Familiarity with AI frameworks (LangChain, Semantic Kernel, Azure AI SDKs).
• Knowledge of CI/CD tools (Azure DevOps, GitHub Actions).
Enterprise Integration
• Experience integrating AI with Dynamics 365, Power Platform, and SAP APIs.
Responsibilities
GenAI and AI Engineering
• Hands-on experience with Azure OpenAI, embeddings, prompt engineering, and RAG.
• Experience with AI agents, orchestration frameworks, and grounding techniques.
• Experience in model inference, evaluation, and optimization.
Azure Cloud & Integration
• Strong experience with Azure Functions, Logic Apps, App Services, AI Search, Storage, Key
Vault, Event Grid.
• API development experience (REST, Webhooks, OData).
• Understanding of cloud security, identity, and access management.
Programming & Development
• Strong coding skills in Python and/or TypeScript/JavaScript.
• Experience with backend services, microservices, and API design.
• Familiarity with AI frameworks (LangChain, Semantic Kernel, Azure AI SDKs).
• Knowledge of CI/CD tools (Azure DevOps, GitHub Actions).
Enterprise Integration
• Experience integrating AI with Dynamics 365, Power Platform, and SAP APIs.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
