Key Responsibilities
AI Solution Development: Design, develop, and deploy intelligent, AI-powered workflows and applications using ServiceNow's Agentic AI framework, AI Agent Studio, and AI Orchestrator.
Virtual Agent and NLU Implementation: Configure and customize ServiceNow Virtual Agents and implement Natural Language Understanding (NLU) models to provide personalized, immediate, and automated support to end-users.
Generative AI Integration: Utilize ServiceNow's GenAI capabilities (e.g., Now Assist, Now Assist Skill Kit) to enable features such as incident/case summarization, knowledge base generation, and intelligent search (AI Search Summarization).
Platform Integration: Integrate ServiceNow with external systems, third-party AI models, and databases using REST/SOAP APIs and IntegrationHub to extend AI functionality across the enterprise.
Scripting and Configuration: Write and optimize JavaScript and ServiceNow scripts (Business Rules, Script Includes, UI Policies) to enhance and customize AI agent and application functionality.
Testing and Optimization: Conduct testing, perform error analysis, troubleshoot technical issues, and monitor performance using AI Control Tower and Performance Analytics to ensure robust and efficient AI systems.
Collaboration and Documentation: Collaborate with cross-functional teams (e.g., IT, HR, CSM, product management) to gather requirements and create comprehensive technical documentation for AI solutions.
Required Qualifications and Skills
Experience: Minimum 2+ years of hands-on experience in ServiceNow development, specifically involving AI/ML and GenAI solutions.
Technical Proficiency: Strong proficiency in JavaScript and experience with web technologies (HTML, CSS, XML, JSON).
ServiceNow Expertise: In-depth understanding of the ServiceNow platform architecture and experience with core modules like ITSM, CSM, or HRSD.
AI Tool Experience: Practical experience with AI Agent Studio, Virtual Agent Designer, Now Assist, and/or NLU Workbench.
Responsibilities
Key Responsibilities
AI Solution Development: Design, develop, and deploy intelligent, AI-powered workflows and applications using ServiceNow's Agentic AI framework, AI Agent Studio, and AI Orchestrator.
Virtual Agent and NLU Implementation: Configure and customize ServiceNow Virtual Agents and implement Natural Language Understanding (NLU) models to provide personalized, immediate, and automated support to end-users.
Generative AI Integration: Utilize ServiceNow's GenAI capabilities (e.g., Now Assist, Now Assist Skill Kit) to enable features such as incident/case summarization, knowledge base generation, and intelligent search (AI Search Summarization).
Platform Integration: Integrate ServiceNow with external systems, third-party AI models, and databases using REST/SOAP APIs and IntegrationHub to extend AI functionality across the enterprise.
Scripting and Configuration: Write and optimize JavaScript and ServiceNow scripts (Business Rules, Script Includes, UI Policies) to enhance and customize AI agent and application functionality.
Testing and Optimization: Conduct testing, perform error analysis, troubleshoot technical issues, and monitor performance using AI Control Tower and Performance Analytics to ensure robust and efficient AI systems.
Collaboration and Documentation: Collaborate with cross-functional teams (e.g., IT, HR, CSM, product management) to gather requirements and create comprehensive technical documentation for AI solutions.
Required Qualifications and Skills
Experience: Minimum 2+ years of hands-on experience in ServiceNow development, specifically involving AI/ML and GenAI solutions.
Technical Proficiency: Strong proficiency in JavaScript and experience with web technologies (HTML, CSS, XML, JSON).
ServiceNow Expertise: In-depth understanding of the ServiceNow platform architecture and experience with core modules like ITSM, CSM, or HRSD.
AI Tool Experience: Practical experience with AI Agent Studio, Virtual Agent Designer, Now Assist, and/or NLU Workbench.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Having good communication / stakeholder management skills.
Develop and maintain custom applications using Apex, Visualforce, and Lightning Components.
Migrate existing functionalities from Salesforce Classic to Lightning Experience.
Collaborate with cross-functional teams to gather requirements and deliver scalable solutions.
Perform unit testing and support QA/UAT processes.
Optimize performance and ensure best practices in Salesforce development.
Responsibilities
Having good communication / stakeholder management skills.
Develop and maintain custom applications using Apex, Visualforce, and Lightning Components.
Migrate existing functionalities from Salesforce Classic to Lightning Experience.
Collaborate with cross-functional teams to gather requirements and deliver scalable solutions.
Perform unit testing and support QA/UAT processes.
Optimize performance and ensure best practices in Salesforce development.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
MySQL~SQL Server 2012 Reporting Services(SSRS)
Job Description:
Design, develop, and deploy SSRS reports (e.g., tabular, matrix, charts) based on business requirements. This includes using tools like Report Builder and SQL Server Data Tools (SSDT).
Write, optimize, and maintain SQL queries, stored procedures, functions, and views in Microsoft SQL Server
Perform Extract, Transform, Load (ETL) processes and data integrations as needed.
Collaborate with business users, analysts, and other teams to understand reporting needs and translate them into technical specifications
Diagnose and resolve issues related to SQL databases and SSRS reports.
Optimize queries and database performance for efficient data retrieval.
Maintain existing reports and document new enhancements or processes.
Essential Skills:
SQL Programming, SSRS reports, dashboards & data visualization. Microsoft Visual Studio, SQL Server Report Builder
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :MySQL~SQL Server 2012 Reporting Services(SSRS)
Role: Automation _Telecom domain
EXP:6 + years,
Must have skill set: Automation:5+ Years, Java- 2 Year, Telecom Domain,
Good to have: Data base
Location: Chennai Bangalore, Hyderabad
Responsibilities
Role: Automation _Telecom domain
EXP:6 + years,
Must have skill set: Automation:5+ Years, Java- 2 Year, Telecom Domain,
Good to have: Data base
Location: Chennai Bangalore, Hyderabad
Salary : Rs. 70,000.0 - Rs. 1,10,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
Should be based in Hyderabad and should work from the office for 5 days.
Requirements Gathering & Analysis: Engage with business stakeholders and process owners to gather, analyze, and document detailed functional and technical requirements for ITSM solutions.
Solution Design: Translate business needs into functional specifications, user stories, and process flows. Design end-to-end workflows using ServiceNow best practices, minimizing the need for custom code.
Configuration & Implementation: Configure and customize core ServiceNow ITSM modules, including Incident Management, Problem Management, Change Management, Request Management, Knowledge Management, and the Service Catalog.
Process Optimization: Identify opportunities for automation and standardization of processes using tools like Flow Designer and Virtual Agent to enhance operational efficiency.
Documentation & Training: Create and maintain detailed functional design specifications, standard operating procedures (SOPs), configuration guides, and end-user training materials. Conduct workshops and training sessions for stakeholders and end-users.
Collaboration: Work closely with ServiceNow developers, architects, and cross-functional teams to ensure seamless data flow and alignment with security and compliance standards.
Integrations: Assist in defining requirements for integrations between ServiceNow and other enterprise systems (e.g., HRIS, ERP, monitoring tools) using REST/SOAP APIs.
Required Skills & Qualifications
Experience: Minimum of 3-4 years of hands-on experience as a Functional Consultant or Business Analyst on the ServiceNow platform, with a strong focus on ITSM modules.
Platform Knowledge: Proficiency in configuring key ServiceNow areas such as forms, workflows, UI policies, business rules (functional understanding), the Service Catalog, and the Configuration Management Database (CMDB).
Methodologies: Experience working in Agile/Scrum development environments.
Communication: Excellent written and verbal communication skills, with the ability to articulate technical solutions in business terms to diverse audiences.
Analytical Skills: Strong analytical and problem-solving abilities, with keen attention to detail and a process-driven mindset.
Certifications (Preferred):
ServiceNow Certified System Administrator (CSA)
ITIL 4 Foundation certification
ServiceNow Certified Implementation Specialist (CIS) - specifically for ITSM is highly desirable.
Responsibilities
Job Description:
Should be based in Hyderabad and should work from the office for 5 days.
Requirements Gathering & Analysis: Engage with business stakeholders and process owners to gather, analyze, and document detailed functional and technical requirements for ITSM solutions.
Solution Design: Translate business needs into functional specifications, user stories, and process flows. Design end-to-end workflows using ServiceNow best practices, minimizing the need for custom code.
Configuration & Implementation: Configure and customize core ServiceNow ITSM modules, including Incident Management, Problem Management, Change Management, Request Management, Knowledge Management, and the Service Catalog.
Process Optimization: Identify opportunities for automation and standardization of processes using tools like Flow Designer and Virtual Agent to enhance operational efficiency.
Documentation & Training: Create and maintain detailed functional design specifications, standard operating procedures (SOPs), configuration guides, and end-user training materials. Conduct workshops and training sessions for stakeholders and end-users.
Collaboration: Work closely with ServiceNow developers, architects, and cross-functional teams to ensure seamless data flow and alignment with security and compliance standards.
Integrations: Assist in defining requirements for integrations between ServiceNow and other enterprise systems (e.g., HRIS, ERP, monitoring tools) using REST/SOAP APIs.
Required Skills & Qualifications
Experience: Minimum of 3-4 years of hands-on experience as a Functional Consultant or Business Analyst on the ServiceNow platform, with a strong focus on ITSM modules.
Platform Knowledge: Proficiency in configuring key ServiceNow areas such as forms, workflows, UI policies, business rules (functional understanding), the Service Catalog, and the Configuration Management Database (CMDB).
Methodologies: Experience working in Agile/Scrum development environments.
Communication: Excellent written and verbal communication skills, with the ability to articulate technical solutions in business terms to diverse audiences.
Analytical Skills: Strong analytical and problem-solving abilities, with keen attention to detail and a process-driven mindset.
Certifications (Preferred):
ServiceNow Certified System Administrator (CSA)
ITIL 4 Foundation certification
ServiceNow Certified Implementation Specialist (CIS) - specifically for ITSM is highly desirable.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
ERP Technical Job Description :
Must have the ability to work on Oracle ERP Cloud finance reports, interfaces and conversions across PO, AP, AR, GL and FA modules.
The person should have good knowledge on PL/SQL and SQL apart from BI Publisher templates.
He/she should have worked on many implementation projects. The person should know the ERP table structures and its relevant Order to Cash and Procure to Pay flow.
Must have the ability to work on Oracle ERP Cloud finance reports, interfaces and conversions across PO, AP, AR, GL and FA modules.
The person should have good knowledge on PL/SQL and SQL apart from BI Publisher templates. He/she should have worked on many implementation projects. The person should know the ERP table structures and its relevant Order to Cash and Procure to Pay flow and should have worked on at least one-two implementation project of Oracle ERP Cloud.
The person should have basic idea of basic configurations in the Oracle ERP Cloud modules
Oracle Cloud ERP SCM Functional Job Description :
Candidate should have prior Oracle Cloud SCM experience from both Functional and technical standpoint. Should have complete understanding of Oracle Cloud Module as detailed below and SCM Process flows. A very good understanding of Fusion process and architecture
Modules:
Oracle Cloud SCM: Inventory, Product Hub, Order Management, GOP, Purchasing, Supplier Portal, Procurement Self Service.
Key Skills:
Extensive years of experience being an Oracle Cloud SCM Consultant with minimum 5 to 12 years of overall experience. With minimum 1 implementation experience for any of the Cloud Modules
Good experience in analysing and Solution design for these module
Must have written AN100 document either for Reports, Conversion and Integration etc.
Good knowledge of overall Oracle Fusion architecture and Approval management process (AMX).
Very good at managing users and working with stakeholders
Client facing experience will be added value
Fluent in English
Oracle Cloud ERP Finance Functional Job Description :
Seasoned Oracle ERP Cloud Finance Functional resource working in financial systems environment.
Serve as the hand-on Oracle ERP Cloud Finance Functional consultant for the following skills
Mandatory Skills -
General Ledger
Subledger Accounting
Fixed Assets
Knowledge of Procure-to-Pay/Order-to-Cash business processes and Fusion modules
Good to have skills -
Fusion Tax
Advanced Collections
Procurement (PTP cycle)
Job Duties :
Interpret business requirements and/or enhancements to existing financial systems and / or business processes.
Resolve incidents and develop enhancements associated with the Oracle Cloud ERP Finance Functional product and corresponding system interface areas, as well as provide guidance and assistance to client staff to support these testing activities.
Business as usual activities for the Oracle Cloud ERP Finance Functional product
Perform unit, system and interface testing associated with the Oracle Cloud ERP Finance Functional product and corresponding system interface areas, as well as provide guidance and assistance to client staff to support these testing activities.
Additional skill requirements for United Nations:
Knowledge of Project Accounting & Grants
ERP PPM Functional Job Description :
Extensive Oracle Fusion work experience in PPM
Knowledge of Finance modules is desirable
Work experience in all project phases - Analysis/Design/ Configuration/Testing /Transition
Support experience is desirable
Excellent communication skill
HCM Func:
Should have at least 2-3 Implementation Experience as a Functional Consultant.
Must have a strong track record of delivering Oracle HCM solutions, including extensive experience in the areas of business process analysis, requirement definition, and solution design.
Should be able to write Fast formulas
Should have good communication and presentation skills
Must have good understanding of AIM/OUM processes/phases and documentation
Cloud Certification if preferred
Senior profiles with more than 8+ years’ experience should have 4-5 cloud
projects implementation.
Should have done to end to end implementation for the below modules:
Global HR, HRHD and Absences
Cloud Payroll
Talent Management
Oracle Time and Labor
Oracle Compensation and Benefits
ORC and OLC
Taleo Recruit and Onboarding with TCC
HCM Tech :
Practitioner/expert level knowledge in at least 2 of the following tools: HDL, HCM Extracts, BIP Reports, OTBI Reports, REST Web services, Fast Formula
In depth knowledge in at least two of HCM Cloud Modules:
Core HR
Absences
Benefits
Payroll
Workforce Compensation
OTL
Taleo
OLC
Oracle recruit.
Cloud -certification will be an advantage
Very good communication skills and excellent problem-solving skills.
Direct client interaction experience will be an advantage
EPM :
Expert in architecting solutions on Oracle Enterprise performance management (EPM) cloud tools i.e., EPBCS / ARCS / PCMCS, FCCS Narrative Reporting, HFR, Data Management.
Led multiple transformational programs on Oracle Enterprise Performance Management suite across various industry verticals: Finance, Retail, CPG, Logistics and Public sector
Developed industry standard specific tools as part of pre-sales and also estimated various project budgets
Developed and used various industry standard continuous development accelerators (Reusable EPM Automate backup scripts, reusable RTM templates)
Expert in delivering various Enterprise performance cloud solutions in all the following tools: EPBCS / ARCS / PCMCS etc.
Created several Go-To-Market (GTM) flyers for internal and external consumption
Generated new business for the competency by producing valuable suggestions to customer.
EBS Technical :
6–12 years of experience in Oracle EBS technical development, preferably in a retail or finance domain.
Strong hands-on experience in Oracle PL/SQL, Forms, Reports, BI Publisher, Workflow, OAF, and Shell Scripting.
Good understanding of Oracle Financials modules (AR, AP, FA, GL, PA).
Experience in performance tuning and debugging Oracle applications.
Strong problem-solving skills and ability to work independently or in a team environment.
Develop, customize, and support Oracle EBS modules including AR, AP, OIC, PA, FA, and GL.
Design and implement technical solutions using Oracle PL/SQL, Shell Scripting, Oracle Forms, Reports, BI Publisher, Workflow, and OAF.
Collaborate with functional consultants and business users to understand requirements and translate them into technical specifications.
Participate in unit testing, code reviews, and deployment activities.
Responsibilities
ERP Technical Job Description :
Must have the ability to work on Oracle ERP Cloud finance reports, interfaces and conversions across PO, AP, AR, GL and FA modules.
The person should have good knowledge on PL/SQL and SQL apart from BI Publisher templates.
He/she should have worked on many implementation projects. The person should know the ERP table structures and its relevant Order to Cash and Procure to Pay flow.
Must have the ability to work on Oracle ERP Cloud finance reports, interfaces and conversions across PO, AP, AR, GL and FA modules.
The person should have good knowledge on PL/SQL and SQL apart from BI Publisher templates. He/she should have worked on many implementation projects. The person should know the ERP table structures and its relevant Order to Cash and Procure to Pay flow and should have worked on at least one-two implementation project of Oracle ERP Cloud.
The person should have basic idea of basic configurations in the Oracle ERP Cloud modules
Oracle Cloud ERP SCM Functional Job Description :
Candidate should have prior Oracle Cloud SCM experience from both Functional and technical standpoint. Should have complete understanding of Oracle Cloud Module as detailed below and SCM Process flows. A very good understanding of Fusion process and architecture
Modules:
Oracle Cloud SCM: Inventory, Product Hub, Order Management, GOP, Purchasing, Supplier Portal, Procurement Self Service.
Key Skills:
Extensive years of experience being an Oracle Cloud SCM Consultant with minimum 5 to 12 years of overall experience. With minimum 1 implementation experience for any of the Cloud Modules
Good experience in analysing and Solution design for these module
Must have written AN100 document either for Reports, Conversion and Integration etc.
Good knowledge of overall Oracle Fusion architecture and Approval management process (AMX).
Very good at managing users and working with stakeholders
Client facing experience will be added value
Fluent in English
Oracle Cloud ERP Finance Functional Job Description :
Seasoned Oracle ERP Cloud Finance Functional resource working in financial systems environment.
Serve as the hand-on Oracle ERP Cloud Finance Functional consultant for the following skills
Mandatory Skills -
General Ledger
Subledger Accounting
Fixed Assets
Knowledge of Procure-to-Pay/Order-to-Cash business processes and Fusion modules
Good to have skills -
Fusion Tax
Advanced Collections
Procurement (PTP cycle)
Job Duties :
Interpret business requirements and/or enhancements to existing financial systems and / or business processes.
Resolve incidents and develop enhancements associated with the Oracle Cloud ERP Finance Functional product and corresponding system interface areas, as well as provide guidance and assistance to client staff to support these testing activities.
Business as usual activities for the Oracle Cloud ERP Finance Functional product
Perform unit, system and interface testing associated with the Oracle Cloud ERP Finance Functional product and corresponding system interface areas, as well as provide guidance and assistance to client staff to support these testing activities.
Additional skill requirements for United Nations:
Knowledge of Project Accounting & Grants
ERP PPM Functional Job Description :
Extensive Oracle Fusion work experience in PPM
Knowledge of Finance modules is desirable
Work experience in all project phases - Analysis/Design/ Configuration/Testing /Transition
Support experience is desirable
Excellent communication skill
HCM Func:
Should have at least 2-3 Implementation Experience as a Functional Consultant.
Must have a strong track record of delivering Oracle HCM solutions, including extensive experience in the areas of business process analysis, requirement definition, and solution design.
Should be able to write Fast formulas
Should have good communication and presentation skills
Must have good understanding of AIM/OUM processes/phases and documentation
Cloud Certification if preferred
Senior profiles with more than 8+ years’ experience should have 4-5 cloud
projects implementation.
Should have done to end to end implementation for the below modules:
Global HR, HRHD and Absences
Cloud Payroll
Talent Management
Oracle Time and Labor
Oracle Compensation and Benefits
ORC and OLC
Taleo Recruit and Onboarding with TCC
HCM Tech :
Practitioner/expert level knowledge in at least 2 of the following tools: HDL, HCM Extracts, BIP Reports, OTBI Reports, REST Web services, Fast Formula
In depth knowledge in at least two of HCM Cloud Modules:
Core HR
Absences
Benefits
Payroll
Workforce Compensation
OTL
Taleo
OLC
Oracle recruit.
Cloud -certification will be an advantage
Very good communication skills and excellent problem-solving skills.
Direct client interaction experience will be an advantage
EPM :
Expert in architecting solutions on Oracle Enterprise performance management (EPM) cloud tools i.e., EPBCS / ARCS / PCMCS, FCCS Narrative Reporting, HFR, Data Management.
Led multiple transformational programs on Oracle Enterprise Performance Management suite across various industry verticals: Finance, Retail, CPG, Logistics and Public sector
Developed industry standard specific tools as part of pre-sales and also estimated various project budgets
Developed and used various industry standard continuous development accelerators (Reusable EPM Automate backup scripts, reusable RTM templates)
Expert in delivering various Enterprise performance cloud solutions in all the following tools: EPBCS / ARCS / PCMCS etc.
Created several Go-To-Market (GTM) flyers for internal and external consumption
Generated new business for the competency by producing valuable suggestions to customer.
EBS Technical :
6–12 years of experience in Oracle EBS technical development, preferably in a retail or finance domain.
Strong hands-on experience in Oracle PL/SQL, Forms, Reports, BI Publisher, Workflow, OAF, and Shell Scripting.
Good understanding of Oracle Financials modules (AR, AP, FA, GL, PA).
Experience in performance tuning and debugging Oracle applications.
Strong problem-solving skills and ability to work independently or in a team environment.
Develop, customize, and support Oracle EBS modules including AR, AP, OIC, PA, FA, and GL.
Design and implement technical solutions using Oracle PL/SQL, Shell Scripting, Oracle Forms, Reports, BI Publisher, Workflow, and OAF.
Collaborate with functional consultants and business users to understand requirements and translate them into technical specifications.
Participate in unit testing, code reviews, and deployment activities.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
