Working closely with the Programme Manager and Scrum Masters to ensure alignment of their deliveries with the wider change portfolio and DAO Strategy
Leading requirements elicitation (via workshops, interviews, shadowing etc.) and documentation (via business requirements and catalogues)
Creating analysis of customer journeys and product functionality in order to produce valuable recommendations
Close liaison with Solution Architects and IT partners to support technical analysis
Supporting the design phase including the translation of business requirements / user stories to solution design with both technology and business teams
Leading implementation via training, business readiness requirements, RACI creation and adoption
Providing testing support (co-ordinating and tracking outcomes)
Assuring delivery through the entire project lifecycle from collation of user requirements through to deployment
Managing stakeholder and senior management relationships across different markets and GBGFs
Contributes to the DAO Change Management practice. Provides insight as to how a Business Analyst (BA) should learn and progress throughout the organisation. Drives adoption of the practice across the BA community
Responsibilities
Working closely with the Programme Manager and Scrum Masters to ensure alignment of their deliveries with the wider change portfolio and DAO Strategy
Leading requirements elicitation (via workshops, interviews, shadowing etc.) and documentation (via business requirements and catalogues)
Creating analysis of customer journeys and product functionality in order to produce valuable recommendations
Close liaison with Solution Architects and IT partners to support technical analysis
Supporting the design phase including the translation of business requirements / user stories to solution design with both technology and business teams
Leading implementation via training, business readiness requirements, RACI creation and adoption
Providing testing support (co-ordinating and tracking outcomes)
Assuring delivery through the entire project lifecycle from collation of user requirements through to deployment
Managing stakeholder and senior management relationships across different markets and GBGFs
Contributes to the DAO Change Management practice. Provides insight as to how a Business Analyst (BA) should learn and progress throughout the organisation. Drives adoption of the practice across the BA community
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
ob Description:
Responsible for supporting the existing core FSO platform functionality while also extending the platform capability via feature implementations. Contributes towards ServiceNow software releases via delivery of configuration tasks and features. Collaborates with scoped app team on installations of integrations and plug-ins as needed. Support incident tickets related to the platform and hosted applications.
Essential Skills:
Responsible for supporting the existing core FSO platform functionality while also extending the platform capability via feature implementations. Contributes towards ServiceNow software releases via delivery of configuration tasks and features. Collaborates with scoped app team on installations of integrations and plug-ins as needed. Support incident tickets related to the platform and hosted applications.
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Mainframe DB2 - Application Development~System Z - Enterprise COBOL